I am a passionate and results-driven Business Support Analyst with over 4 years of experience in transforming data into actionable insights that drive business efficiency and decision-making. My expertise spans across data analysis, process improvement, and financial reporting, with a strong focus on utilizing tools like SQL, Power BI, and Excel to develop meaningful visualizations and reports.
Currently based in London, UK, I have a proven track record of delivering operational improvements through data-driven solutions, including a 20% boost in IT support efficiency and significant cost savings in previous roles. I am excited about the opportunity to apply my skills to support businesses in achieving their goals, especially in projects that align with sustainability and ecological transformation efforts.
🔹 Career Highlights:
★ 22% operational efficiency improvement through root cause analysis and proactive solutions using SQL and Power BI.
★ Developed automated Power BI dashboards that boosted IT support efficiency by 20%.
★ Led a team of 13 analysts, optimizing asset management, reducing discrepancies by 25%.
★ Achieved £200,000 in annual cost savings by automating financial reporting and procurement dashboards.
★ Implemented Agile practices, improving project turnaround times by 40%.
🔹 Areas of Expertise:
• Data Analysis & Visualization (SQL, Power BI, Excel)
• Process Optimization & Automation
• Financial Reporting & KPI Tracking
• Project Management (Agile/Lean)
• Stakeholder Engagement & Communication
• Performance Monitoring & Troubleshooting
🔹 Key Strengths:
• Advanced SQL and Power BI for complex data analysis and reporting
• Strong background in process optimization, project management, and stakeholder engagement
• Skilled in creating automated dashboards and reports to track KPIs and performance metrics
• Financial reporting expertise with a focus on delivering measurable cost savings
I hold a Master’s in Business Analytics and Big Data from the University of Liverpool and am always eager to stay at the forefront of industry trends through ongoing learning and certifications.
📌 Open to exciting Data Analyst opportunities across the UK.
